Northbench ITGet a quote

Newcastle, WA · Evenings and weekends

Monitor and Patch plan in Newcastle

We keep every computer updated and watch for problems, so small issues get fixed before they stop your day.

We are based in Renton, a short drive from Newcastle, and we do the work on weekday evenings and weekends so your business never has to close for it.

Monthly plan
$40 per device per month
$150 minimum per month

Prices cover our work. Any new hardware or software licenses are quoted separately at cost plus 15 percent, or you can purchase them directly. We tell you exactly what is needed before anything is ordered.

What is included

Updates are the cheapest security there is, and the easiest thing to put off. On this plan we handle updates for every computer and keep an eye out for warning signs like a full drive or a failing battery.

When something needs attention, we take care of it during our hours, before it turns into a bad morning.

  • Updates for every computer on the plan
  • Alerts for full drives, failing hardware, and security warnings
  • Antivirus kept on and current
  • A short monthly note on what we did

Who it is for

Businesses that want every computer kept updated and watched without having to think about it.

Work happens weekdays 6pm to 10pm and Saturday and Sunday 4pm to 10pm, by appointment.

Working in Newcastle

Newcastle offices and studios along Coal Creek Parkway are just north of Renton. Same evenings and weekends schedule, same flat starting prices.

Based in
Renton, WA
Monday to Friday
6pm to 10pm
Saturday and Sunday
4pm to 10pm

Common questions

Why only evenings and weekends?
Because that is when you are closed. Your business is busiest during the day, which is exactly when you cannot have someone pulling cables behind the counter or taking the front desk computer offline. We are not available weekdays 8am to 5pm. We do the work after close or on the weekend, and you open with everything working.
What are your hours?
Weekdays 6pm to 10pm, and Saturday and Sunday 4pm to 10pm, by appointment. We are not available weekdays 8am to 5pm.
How fast do you reply?
Clients on a monthly plan get a reply within one hour during our hours. Everyone else hears back the same evening or the same day. We do not offer emergency or same day daytime response.
Who do you work with?
Small businesses with 2 to 25 people. Restaurants, bars, cafes, gyms, salons, daycares, clinics, solo attorneys and accountants, nonprofits, churches, and trades. We do not do residential work.
How does pricing work?
Every project has a posted price. After a short evening call we give you a final quote in writing before any work starts. Monthly plans have a set monthly price, and each plan lists exactly what it includes.
Where do you work?
We are based in Renton and work across south King County, including Kent, Tukwila, Newcastle, and SeaTac. If you are nearby and not sure, ask.

Get it done after you close.

Tell us what is going on and we will set up a short evening call. You get a final quote in writing before any work starts.